ES Business Intelligence

The terms business intelligence (BI) and business performance management (BPM) are heard time and again, but what do they really mean for businesses?

Getting back to basics, both terms refer to the concept of using technology to

Identify sales trends to develop sales strategies and to manage future sale
Manage employee performance
Identify quality issues on the shop floor
Optimize business processes through the use of technology
Forecast, budget, and plan within a process-centric environment
Allow C-level executives the ability to monitor the organization's performance regularly and centrally throughout the day

The common theme within these technologies is that organizations use them to optimize their performance and stay competitive within the market. Business performance management should not be confused with business process management, also known as BPM.