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Business Analysis & Process Improvement |
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Common issues we come across: - Organisations have grown rapidly – organically and/or acquisitively
- Inefficient ways of working
- Non-standard processes
- Lack of timely and accurate information for decision making
- Processes are not documented
- No time to analyse and improve
New enterprise software can be the catalyst for change Why is Business Process Improvement Important? - Business analysis and process definition should be undertaken in parallel to the software selection exercise
- New enterprise software brings in-bedded processes but it is not a panacea, as it won’t support all business activities
- Detailed end-to-end business processes are required to scope and design the new enterprise solution
They are also used to: - develop comprehensive testing scenarios
- system documentation
- change management and end-user training
- The effort required to define business processes at a low level can be substantial but it is critical to success
Solution Minds has extensive experience helping companies improve business performance and processes Our approach - Define the organisation’s value chain
- Analyse the business – understand how processes are performed - through interviews, workshops and documentation
- Define ‘As-Is’ processes involving input from relevant process experts
- Identify problem areas
- Recommend improvements
- Update business requirements set for software selection
- Implement ‘quick wins’ prior to system implementation
- Understand best practice processes in new system to refine ‘To-Be’ processes
- Colour code processes to highlight the activities supported by the new system
Business Process Landscape - The operational and support process landscape is developed (i.e. Level 0) and then more detailed Level 1 and 2 process flows are developed
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